![]() That's probably why they show as "green", because technically data is transferring, but at such a slow rate that it makes the functionality useless on a practical level. ![]() It seems pretty obvious that their servers are just being impossibly slow. However today this almost really screwed me, as it took hours to finally get the iCloud library synced again, so just a warning if you pursue this. I understand that this probably accounts for the entire userbase of those who use iTunes match lol but obviously there's something going on with their servers.Īlso the only way I was getting any songs uploaded at all was to sign out of iTunes, sign back in, and then sync my iCloud again. Like, there's five of us in this thread with an issue, and another person who made their own thread with the same issue. She told me she would escalate it up and I made her write down this thread's URL to send up as well. ![]() Lady on the phone talked to IT for 5 minutes and they told her everything was fine on their end, to which I told her that this thread clearly shows that this is not a user-specific issue. I also talked to them and had basically the same runaround. Maybe more tickets open will get supports attention. My recommendation would be to not mess around on your side and we just have to wait this one out. So far not making much progress as the Library Update usually times out with no progress after 30 minutes. Only thing I can do is either delete them from the library or select File -> Library -> Update iCloud Music Library and hope more match or upload. (But the iTunes Service status is Green on the website? lol) I tested loading an album into iCloud (an album previously already matched that I had downloaded and was fixing meta data prior to re-importing into iTunes Match) and 6 out of 18 matched but looks like the process timed out and 12 are now in the "Waiting" iCloud Status. Thursday Aug7:52 am PDT by Sami Fathi Over the last few weeks, an ever-increasing number of Apple users have been frustratingly sharing issues they're experiencing with iTunes. Incase If, you have an iPhone 7 and above then hit ‘Power and Volume down’ button at the same time. If you own an iPhone version 6.0 or older, then tap ‘Home and Power’ button at the same time and release within 10 seconds. Almost like they couldn't comprehend that Apple might have an issue with their service. The hard reset of the device is similar to the refresh button in your PC. I even did an uninstall and reinstall of iTunes since a service agent found a communities post saying this fixed the issue back in 2019. They made me try the typical things of log out / log on, uncheck iCloud Music Library and recheck. Well, I wanted to waste two hours of my life and I sure did by trying to contact Apple support regarding the issue.
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